Refund & Cancellation Policy – Youway (Amana Chemicals)
At Youway (Amana Chemicals), we strive to ensure customer satisfaction. This policy explains the conditions under which refunds and cancellations are processed.
Order Cancellation
Orders can be canceled before dispatch or service processing.
Once the order is shipped or processed, cancellation may not be possible.
Refund Eligibility
Refunds may be issued in the following cases:
Payment failure but amount deducted
Order cancellation approved by us
Defective or incorrect product/service
Non-delivery of service/product
Refund Process
Approved refunds will be processed to the original payment method.
Refunds are usually completed within 7–10 working days.
Processing time may vary depending on the bank/payment gateway.
Non-Refundable Cases
Refunds will not be provided for:
Incorrect information provided by the customer
Change of mind after order processing
Services already delivered
Dispute Resolution
Customers must report any issues within 7 days of receiving the product/service.
Contact for Refunds
For refund-related support:
Youway (Amana Chemicals)
Email: youway4u@gmail.com
Phone: +91 9745585485
Address: Mamala Vennikulam Road, Excise Office, Thiruvaniyoor, Ernakulam
Support Hours: 9 AM to 6 PM